Last updated: 18 September 2017
Please read these Terms of Use ("Terms", "Terms of Use") carefully before using the RE:spond application at http://respond.realmatic.com.au (the "Service") operated by Realmatic ("us", "we", or "our").
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
If you wish to purchase any product or service made available through the Service ("Purchase"), you may be asked to supply certain information relevant to your Purchase including, without limitation, your name, business address, contact information, and credit card details.
Subscription & usage invoices are issued monthly with payment due within 14 days of the invoice issue date. Failure to pay invoices on time may result in the suspension of supply of this service to you.
Invoices contain subscription and usage charges. Subscription charges are charged one month in advance and usage charges (for SMS messaging) are charged one month in arrears.
Trial periods are free from subscription charges but not from usage charges.You must not use this service to harass any person or business:
You must not do anything to intentionally cause, or attempt to cause, disruption to this service.
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.
All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
You may terminate your subscription to this service at any time with 1 business day’s notice. Notice will not be considered served until you cease any data forwarding to this service, namely email enquiries and any XML feeds. It is your responsibility to cancel any forwarding from your systems and/or services.
Once notice is served, any advance-paid subscription charges will be prorated and refunded to you within 1 month less any outstanding usage charges. If the usage charges exceed the prorated refund, an invoice will be issued for the charges.
Our Service allows you to store and share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the suitability of your content as well as its compliance with all relevant legislation.
Our Service may contain links to third-party web sites or services that are not owned or controlled by Realmatic.
Realmatic has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Realmatic shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.
Service SMS messages are charged per actual SMS consisting of 160 characters, however, SMS technology uses 7 characters to bind long messages together therefore after the first 160 characters, each additional 153 characters will be counted as an additional SMS. Some special character like line-breaks will use 2 characters.
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we contact our registered customers via email with notice of any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms, please contact us. Email: robot@realmatic.com.au